hi,
I would like to have some help, I'm getting into ServiceNow, and have some requirements to practice. I would thanks any help to have it done.
1. All incidents in closed status must be eliminated, use codes.
2. Alert the user that they cannot continue with their incident since they have an active incident already opened with the same description. (from Service Catalog)
3. Restrict Submission on an incident form when the description field is empty and the state field value is 2 or 3.
I really appreciate any help you can provide.
