Email Account Creation

[ServiceNowSatya]

Hi

while creating the email account that ServiceNow configured is disabled, how could i enable it?

thanks in Advance..

[Dr Atul G- LNG]

Hi @ServiceNowSatya 

Are you trying in PDI?

[ServiceNowSatya]

Yes, trying in dev instance

[Dr Atul G- LNG]

Hi @ServiceNowSatya 

You can follow this article but it is not good, as it will bring your all personal email in pdi. If you okay with this, go ahead.

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

[Dr Atul G- LNG]

If the account created by SN, currently it is disable

IN PDI email will not work. It has been restricted due to security issues.