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Email Account Creation

ServiceNowSatya
Tera Contributor

‎04-25-2024 12:50 AM

Hi

 

while creating the email account that ServiceNow configured is disabled, how could i enable it?

ServiceNowSatya_0-1714031352601.png

 

thanks in Advance..

 

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-25-2024 12:56 AM

Hi @ServiceNowSatya 

 

Are you trying in PDI?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ServiceNowSatya
Tera Contributor
In response to Dr Atul G- LNG

‎04-25-2024 12:58 AM

Yes, trying in dev instance

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ServiceNowSatya

‎04-25-2024 01:15 AM

Hi @ServiceNowSatya 

 

You can follow this article but it is not good, as it will bring your all personal email in pdi. If you okay with this, go ahead.

 

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-25-2024 01:01 AM

If the account created by SN, currently it is disable

AGLearnNGrow_0-1714032027419.png

 

 

IN PDI email will not work. It has been restricted due to security issues.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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