email client template - how to use a dynamic FROM value?

[Zod]

Hi All,

as I learned the hard way, just using mail scripts in the body (that will derive the proper from and reply_to values) will not work  

But ok ... for the reply to I can use some easy js like "javascript:current.assignment_group" .... BUT how to go ahead with more complex script which I need to define the FROM field?????

PLEASE HELP.

Best would be to be able to add a email script .. but this does not work (tried like in the body with ${mail_script:abc_scipt_client}

[Zod]

how to fill the FROM properly ... ?

[Jaspal Singh]

All you need to do is to add From from the form layout for client template & the use below script:

[Zod]

?!

Just a one liner will not work.

Have complex code ...

Or can u tell me how to use the syntax?

Can I just say something like this.

javascript:

if(gs.getUserDisplayName() === current.contact.user_name()) {

if (current.assignment_group.nil()) {    

gs.error("Case " + current.number ");

return;

}

and so on ...

?

[Zod]

no does not work that easy - I tried

[SanjivMeher]

In the body, inside the mailscript add email.setFrom(gs.getUser().getID());