Is there a way to restrict the pop up list to show specific Record Producer records when the "Questions" column is expanded?We gave a role the ability to report on "question_answers" values but want to restrict the access to specific Record Producers...
We're currently creating manual AVIT. We need to be able to attach files to the item without re-opening the ticket. My hope is to be able to add an attachment button to the close popup. Is this something easily done? IF so, how would it even be accom...
Generally the api failed response message, code and other details gets updated on the work notes of the related incidents Now we have a requirement that if the response message contains example "ABC" then work notes should be updated with a differen...
I need to create a report on the incident table but require the attached variables.
Hello Community I am trying to write a script to exclude the submitter of a request to be exclude from the Group approval (I have a group configured in the workflow to send the Group Approval, whenever a request gets submitted and if the submitter is...
I've looked in community and found one article about why retired KB articles are still viewable via a URL but I think it might be outdated. So I'm posting a new question. We have a retired public KB that is still viewable by anyone. It doesn't com...
I have a use case where I need to get the queueID from a 'perform_build' action on the Jenkins Spoke. The reason behind this is, without it, I don't have a great way to ensure that the build I just submitted is going to be the one that I'm tracking t...
I am trying to build a relationship so I can add a related list to a form, that will display all CIs with the same location as the current CI, plus those CIs that have a location that is a child of the current location. For example, display all CIs a...
I have a custom table that would like to add an additional state value to. How would I accomplish this?
Hi, I was following the course Integration Hub: Create Data Stream Actions and creating the Data Stream but, when I test it, it doesn't get more than one page. I double checked that all the configurations are as described on the activity steps but it...
Applications having dependency "Content Management" (com.glide.cms) are possible to install in the newer versions of ServiceNow or not?It appears CMS is marked as Inactive now, and Service Portal is the alternative to be used. It can be noticed as ma...
Hi,Trying the following in a client script:g_form.flash('incident.work_notes', "#FFFACD", -4);g_form.getControl('incident.work_notes').focus(); This perfectly works on non journal input fields, but i can't get it to work on journal input fields like ...
I wanted to build an onChange Catalog Client Script which would fire off a script whenever changes to questions within the container were made. I've manipulated every question within the container and I cannot see how the onChange part is triggered ...
I have created subflow : add attachment - jira process webhook to send an attachment from jira to servicenow. but it throws error : Error: Cannot read property "filename" from undefined,Detail: Cannot read property "filename" from undefinedThis erro...
In the form I have 10 choice fields with choices 'Green' 'Yellow' 'Red'.There is a new field called Overall Status which should auto populate based on above 10 fields choice values.When only there is 2 or less Yellow with No Red - Populate as Minor...
