Hello Experts,I have a requirement to make catalog item available from portal, if logged in user has role 'itil' and belong to a specific business name (which is defined through a custom string type field in user table) I have defined the catalog ite...
I want to add another section called Suggestions for Auto-complete in reference fields above section Recent Selections. Is this possible to do ? If so, how can I configure it
I was using an instance but now i am not able to login, its giving an error of incorrect password however i am using the right password. I used it today morning and suddenly now it has stopped working. I have made lot of configurations there. Need he...
My requirement is to get query: I tried g_list.getQuery() is not working:My Script:function approve() { if (g_list && g_list.getChecked() == '') { var query = g_list.getQuery() var gaCount = new GlideAjax('global.SchedMaintQueueUtil'...
My requirement is to get query: I tried g_list.getQuery() is not working:My Script:function approve() { if (g_list && g_list.getChecked() == '') { var query = g_list.getQuery() var gaCount = new GlideAjax('global.SchedMaintQueueUtil'...
Hi Guys, I have a personal instance that I'm using every 2-3 days. Last access was on friday but today, the vm is not reachable and nothing on my account. It's only asking me to build a new one. I'm really scared since I was working on a project and ...
How to find total time any tickets were on hold and those tickets were resolved later ?Ex- If I resolved 100 tickets in 100 hours, but few tickets were on hold for some hours, so need to find the time of how much was the on hold time for all such res...
Hi, I want to reopen my closed security incident. Help me solve this one. Regards,Sanju.
In the Onboarding and Offboarding automation, we select the location in the Employee Lifecycle request from Workday datas.
Hi Team, I have written below Transform map code to update multiple users on contributor field. but somehow it is allowing only one user to update. While loading the data throwing following warning message Contributor abc@ doesn't exist in ServiceN...
Hi, Can I ask how can I trigger the email in task table once the task status and request status is completed using Business rule, Email notification and Event? BR:Notification:Event: Thank you!
Hello,Please help me troubleshoot below issue only happening on the DEV service portal.My role is admin.1. Variable is Category and below are the settings on portal side its just showing None Thanks
Hi All, There is a field called 'start date' on user table, the requirement is to update certain fields on user table when 'start date is >50 days'Tried this on scheduled job with this filter 'var usrqry = 'active=true^start_dateRELATIVEGT@dayofweek@...
Hi all, I have written an onSubmit Catalog Client Script where for a particular variable choice I want to restrict the submission of the form. It's working fine on Portal but is not working on Native UI and giving below error. Error: Script:function...
HI All, I am trying to achieve this:- On incident table we have added the field called site ,I have written a On change client script on this,what i am trying is that ,It should triggered an Event ,which will open the Modal window component in Ui Bui...
