In ServiceNow, there is a field type called "Image" and in regular form the field works fine and along with export with PDF but in Workspace is different. There is no button for "Update" only remove and download, the worst of all is the export PDF fu...
Hi Folks, I came through a requirement where it is required to edit the asset class and CI class on model category.I got to know that from article -" How to modify model category - ServiceNow Community " ones these fields are set they are not editabl...
Hi Team, I am working on one integration where first api generate a Machine Number and I need to parse it from the response and call send that machine number in the second api.Response Body{"data":{"modifiedBy":null,"customData":{""machineAccessNumbe...
I want to customize the home page search widget to get like this: As of now I am getting like this, anyone help which things I need to do to get this done.
I want the policy record to be sent back to 'Review' state 90 days before the valid to date of the policy. ootb is sent to review 30 days after reaching valid to date. Need help as the following code is working for policies having valid to date more ...
How can I use the g_form.getReference() method to populate a reference field based on the value in another field?
Hi All, Users in the Splunk team have a table in ServiceNow that shows Splunk indexes and their ownership. This table is static and has to be manually updated when splunk team create new indexes.they would like it to be dynamically updated from Splun...
How to Use Script Includes Across Multiple Applications?
`Hi,What are the steps to send 'Send email notification to the User who follow the Cases in CSM 'If any one has idea, could you please let me know. regards,Tia
I have an inbound action where I need to put the email body into the Incident description field. How can I get it.I am getting below format in email body and it also contain Hyperlink.
Using AI search, how we can configure the search for attachment body. In other words, if we search with attachment content, it should show the related attachment results.
Hi All,I have an ask to create a RITM whenever an email is received in ServiceNow and the data needs to be parsed, and pushed to the variables in the catalog that creates the RITM.Below is how the mail body is received in SNOW: Dear Service Desk, Ou...
Hi All,I am working on one requirement and details are:On Change Request form, when the magnifying glass is clicked next to the Assignment group field, each group has a + next to it. When clicked, it lists the members of the group.When a member is cl...
Hi,To create a "New Request", I must add a choice from the "+" icon in the service operation workspace home. Also, I need it to be done in the esc_sc_category page portal. What must I add to the JSON script to get the desired outcome? The current JS...
Hello Experts,Hide the details section from incident form when details section is empty .Could help me in the script part.
