So I created a custom UI macro that lets you add a user if he doesnt exist. I have a list type field which is a reference to the user table. I wanted to add the UI macro to the other UI macros you have on a standard list type field but couldn't manag...
Hi Everyone, Can someone help me understand how does the business duration Field on the incident table calculates - is it based on the SLA Defined in the incident (or) the default calendar in the 'sys_calendar' table. and also how can we understand t...
Hi, We have a requirement to extract data in excel format using a script. I have already tried glidesysattachment, flow designer and some other things and nothing seems to work. CSV is pretty easy but the ask is to generate a xls or xlsx document. Do...
We have created report with type Single Score, also report has some filters.We have created a calculated field 'Planned Time Duration' and report should give summing the "Planned Time Duration" based on the applied filters.However report is giving co...
I am using ATF to automate our functional tests by using "Run Test" option. But, i am not able to find "Run Performance Test". Can someone please help in enabling this. Version we are using is Vancouver.
Sent by you:In the Change Request table approver approval the change Approver is auto Populate description in service now how to achieve this?Table Name: Change Request After Business rulerecord update time execution var gr = new GlideRecord('sys...
Hi Connection, We have a issue elaborated below... The issue is that we kept a lot of data and used fields in the Mobile Devices class in SNOW, with the intune integration these devices got moved to the Handheld Computing class without all the fields...
Hi All, While creating JIRA to ServiceNow integration, I am getting error: Error: Attachment URL cannot be empty.I am using Copy attachment to record action as followingthe JSON being parsed as following in a custom action , i checked the out variab...
I want my users to be redirected to an external website when they logout. I found this OOTB script that I thought might do what I want: However, when I activated it, instead of taking me to Google, it took me here:
Hi All, I have written Onchange catalog Client script to Hide/Show fields based on choices. Its working fine on catalog form view but fields are not visible on Variable Editor on Form . Can you please help me with fixing this issue.
Hi, I am new to ServiceNow. I want to create a new application with a custom page/form which has Visual Task board like UI component that further drills down to other VTB like component, buttons and tabs. The logic of the number of VTB component's hi...
I've been assigned to complete the Create an App and Data Model module, but the file downloads lead to links to a blank webpage. https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/citizen_developer/app_store_learnv2_aescreate...
I hope you can help. I created a simple Client Script on the Incident Table to make a date field "Read Only" depending on the values / entry of three specific fields. I have struggled for the syntax for the relevant Date field being populated (is NOT...
My requirement is to create a new SLA for the incident module, where the time zone is EST monday to friday 16 hoursStart from 22:00pm EST to 14:00 pm EST
I have a workflow for a custom table where I am creating Approval - User record. I am trying to customize the approval to include the fields in a mail script but cannot access the custom table record. How can i access the record fields? Approving fie...
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