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Catalog item Available For user criteria

Hello Experts,I have a requirement to make catalog item available from portal, if logged in user has role 'itil' and belong to a specific business name (which is defined through a custom string type field in user table) I have defined the catalog ite...

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somujit by Tera Contributor
  • 1147 Views
  • 7 replies
  • 0 helpfuls

Unable to find the instance

I was using an instance but now i am not able to login, its giving an error of incorrect password however i am using the right password. I used it today morning and suddenly now it has stopped working. I have made lot of configurations there. Need he...

Prajakta13 by Tera Contributor
  • 568 Views
  • 4 replies
  • 1 helpfuls

List UI Actions get Query form list view

My requirement is to get query: I tried g_list.getQuery() is not working:My Script:function approve() {    if (g_list && g_list.getChecked() == '') {        var query = g_list.getQuery()        var gaCount = new GlideAjax('global.SchedMaintQueueUtil'...

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Community Alums by Community Alums  
  • 309 Views
  • 2 replies
  • 0 helpfuls

Personal instance used just 3 days ago disappeared

Hi Guys, I have a personal instance that I'm using every 2-3 days. Last access was on friday but today, the vm is not reachable and nothing on my account. It's only asking me to build a new one. I'm really scared since I was working on a project and ...

Sam18 by Tera Contributor
  • 1121 Views
  • 7 replies
  • 6 helpfuls

Trigger the email notification in task table

Hi, Can I ask how can I trigger the email in task table once the task status and request status is completed using Business rule, Email notification and Event? BR:Notification:Event: Thank you!

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Uchel by Tera Contributor
  • 279 Views
  • 1 replies
  • 0 helpfuls

Update user table fields if start date is greater than 50 days

Hi All, There is a field called 'start date' on user table, the requirement is to update certain fields on user table when 'start date is >50 days'Tried this on scheduled job with this filter 'var usrqry = 'active=true^start_dateRELATIVEGT@dayofweek@...

sanvi by Tera Expert
  • 375 Views
  • 3 replies
  • 0 helpfuls

UI Builder modal window

HI All, I am trying to achieve this:- On incident table we have added the field called site ,I have written a On change client script on this,what i am trying is that ,It should triggered an Event ,which will open the Modal window component in Ui Bui...