Hi all, Can anybody guide me in the right direction for how to change color and size of a specific catalog items short description? e.g.: For above item, change the "I would like to have a server restored" to red in stead of black. The text coming...
Hello, I would like to display a training page for new users. The idea is that this page / video, should be automatically been displayed on the first login of each new user. Do you know how to do this? Thank youJean-Luc
Hi, I have only ever worked on ServiceNow implementation which runs on the cloud, however i have some queries regarding the on-prem solution, as well as the cloud service, and was hoping for some support please.- Which technical environments are supp...
Where do we report inconsistencies or errors we come across on the Developer site?I was going through the Technical Best Practices guides, and although the Business Rules section displays correctly, the pdf it links to when you select Print Guide is ...
Hello Team,I am new in service now and willing to learn the java script. When I tried to run the script on server side I am getting the following message which you can see in the attached screenshot. Please check and suggest what needs to be done fro...
Hello everyone,I'm trying to understand the key differences between REST and SOAP integration methods in ServiceNow. Could someone explain how they differ in terms of implementation, performance, security, and use cases within the ServiceNow platform...
I would like to install Flexera Integration apps in my ServiceNow Personal Developer Instance for some testing.It looks like the installation is not possible.Could you help me on it ? Thanks
Hello Experts, We have the below requirement in Servicenow. We have created a customized login page, In CSM portal we have login option in top right corner which redirects to some OOB login page, we want to know how we can configure the same oob logi...
Would there an additional license if I create a custom role and add it into write permission of Catalog Item variable?
I want to display HTML widgets depending on the State of incident record on Portal.The purpose is to remind end users not to add comments when the incident is already closed. It is too risky to out of OOTB to cloning the Ticket Conversation widget an...
Hi Team, I have a requirement to create a new ticket when ever user replies to a closed ticket. I have done the coding part and tested and its creating new request(ex-RITM00978) successfully. After I tried to send an email to update the new ticket (...
Hello,This message was prompted by a Business Rule.If a user selects the X icon in the top right corner, could we implement a refresh of the form? Thank you!
Hi, I need to restrict the Settings button on the Compliance Workspace --> Issue Overview form to grc admins only. At this moment, it is visible to grc managers as well. But the customer would like to ban all users from accessing this button except...
Hello Community,How can we personalized Greeting message in VA?Yes, I do have seen changing the content directly in Message table but my Greeting message is something like:Hello "Logged inUser",This is your BOT , how can I help you today ? Also, it ...
I want the support person to add an attachment to an incident and decide whether they want to encrypt it or not. Only the support person will decide which attachment to encrypt and which to leave unencrypted. Has anyone done something like this?
