So I know there are mandatory, but can you apply a UI policy ?I want to ensure that when someone adds a subflow or action, they need to populate one of two fields - not bothIn the workflow activity I am converting, dead easy. Set both to mandatory a...
I found an old discussion but didnt seem to show the answer resolved the issue.I am wanting to see if its possible to automatically include any attachments from a task, on Email Client Template when opened up from the ellipsis menu.. Looking at previ...
Hey All, I am writing a script in HR Module to copy the additional comment from hr case to hr task and vice versa.But my scripts aren't functioning as expected. From both the case the comments are getting populated but with an extra comment.Say supp...
Feel like this might be an easy fix but I also want to get best practice on this. Once a catalog item has been submitted our techs have found that sometimes additional tasks need to be created against the RITM record. This works fine but once the or...
Hi,How to send a email notification for external user..? is there any filter condition do i need to add.?Thank you very much in advance.
Hi there. My company is a multinational conglomerate that routes HR cases to 3 different regions, with various teams within each region. We currently are using HR Assignment Rules to route cases to each region based on the subject person's location u...
Hi all, I've created a Client Template for the first time, to be used in the Email Client I've enabled on a custom app. End users pretty happy with what it's doing (Really like how easy it was to make the template) but they have asked is it possible ...
Hi team, I have created a custom form and defined some mandatory and conditional mandatory fields, The records are getting created through bulk excel upload and the existing records also gets updated through the same bulk upload. The manual update is...
Hi, Is there any way to hide specific attachments or only show specific attachments to end users? We enable end users to look at their incidents and Requested Items throught the ess view in Servicenow. We do not use the portal solution yet due to va...
We have groups in IRM and HRSD: we want HR and Risk teams to control membership to these groups;: however we dont want to provide platform admin or Risk/HR admin to these teams: Just add and remove users when needed. Is there somehting OOB or whats ...
Hello, I have made some changes to the dev instance, marked the update set as completes, and wanted to push it to the test instance. an error has occurred while reviewing the update set caused by a change that has been made and pushed.i want to remo...
Hi Community, I have a requirement where I need to change a field into barcode format and print it from list view. I am able to create UI action which prints the barcode from form view using UI page and UI script which I saw on community. Is there an...
I'd like to add a UI Action which is only available from the normal ServiceNow view and not available if someone is using the Service Portal to view the form. I've had a look into seeing if I can determine the URL that someone is viewing the form w...
Hello , I need assistance with a catalog client script . It is partially working. I want to hide "Training Only" variable value from the Make Selection select box if Oracle is selected from the Select Subject Matter select box. When I select Oracl...
