Email Client Template- Subject Change

[Mani35]

Hello guys,

My requirement is to populate the Incident Number, Short Description and Correlation Id in email client subject.

==> For this I have created one email client template to change the subject...and It is working fine.

I am working in domain separated instance.... So other domain is also affected with this changes (Because email client template is not domain separated).

Please suggest me a way to change the Subject population without affecting other domains.

Thanks

[Mujtaba Amin Bh]

Email Templates are not domain separated OOTB. You can add the sys_domain field to email templates(sysevent_email_template).

Add a domain field to a table

[Mani35]

Thanks for reply,but I don't think so it is good way to get the solution

[Mujtaba Amin Bh · Accepted solution]

If you don't want to domain separate it then you have can use mail script to set the subject and add the logic there.

[adriantan08]

We're on Orlando.

This is not working. SNOW seems to not allow any kind of modifications in the Subject of the email client...