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‎01-09-2018 02:24 AM
Hello guys,
My requirement is to populate the Incident Number, Short Description and Correlation Id in email client subject.
==> For this I have created one email client template to change the subject...and It is working fine.
I am working in domain separated instance.... So other domain is also affected with this changes (Because email client template is not domain separated).
Please suggest me a way to change the Subject population without affecting other domains.
Thanks
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‎01-09-2018 04:03 AM
If you don't want to domain separate it then you have can use mail script to set the subject and add the logic there.
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‎08-26-2020 05:03 AM
This functionality isn't yet available but I found an Idea in the idea portal that could use some upvoting for it - https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=4fd696bddba444100be6a345ca96...
