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‎10-07-2015 12:27 PM
Hi All,
I have a workflow notification where I send a confirmation email to a person who created the record. What I also want to do is to send an email provided in the form - that triggers the workflow - to a person that is not yet in the system - this is a new account creation process and I also want to notify new user(s) that the process has started. As far as I'm aware I can't pass the email address to notification as only sys_id will trigger it correctly.
Q1.
Is the only way to achieve this is to add new external email address to cc of the notification I send to record creator?
In my case that would work fine as for now same email template will suffice.
Q2.
What if I needed a different email content? How would I achieve that?
I was thinking of branching notifications but, again, there is no user in the system yet and only thing I have is email address - well I have other information in the form but they are not relevant at this point.
Am I going in the right directions here? Any ideas, hints will be much appreciated.
Cheers
Greg
Solved! Go to Solution.
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‎10-07-2015 12:31 PM
You could have the workflow trigger an event, load an event parm with the email address.
Trigger your notification record based on the event your workflow will fire, then check the appropriate checkbox that specifies which parameter contains the email address.
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‎10-08-2015 03:57 AM
Hi rfedoruk,
One again thank you for your guidance, the notification works great.
I have added a new event with current.variables.email.toString() to parameter 1 and that was enough to acknowledge the email provided in the form.
Regards
Greg
