Email notification for events

[twosister]

i have a customer req to extend the scope to 30/60/90/180 and 365 days.

I already have email notification being sent based on event fire for 30/60/90

Now should i copy the same and create one for 180 and 365 ?

I am not sure how to check how these events are fired I dont if its due to scheduled script exec/business rule any guidance on how to fullfill this task?

[Sagar Pagar]

Hi,

Yes, you have to create/register events for 180 & 365 in event registry. Copy the apply the same logic and modify it for 180& 365 days. If condition matches, then fire the events.

Note:

1) if have different notifications for each events, then need to create notifications as well.

2) If have common notification, then no need to create new notifications.

Thanks,
Sagar Pagar

[Sagar Pagar]

Hi,

Good day!

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.

If not, let me know where you are stuck.

Thanks,
Sagar Pagar

[twosister]

Yes there are different scheduled job, event and email notification for each ?

Can the job and emails be be combined ? 

possible with script?

 have this job for 90 days

var cnt = new GlideRecord("ast_contract");
cnt.addEncodedQuery('endsRELATIVEGT@dayofweek@ahead@89^endsRELATIVELT@dayofweek@ahead@91');
cnt.query();
while (cnt.next()) {
gs.eventQueue('reminder_contract_90_days', cnt, cnt.number);
}

[Clifford]

From everything that I see, yes you can combine the job with the email notification items; and yes just like this with the eventQueue ... for each item/record that fits this criteria.