Email notification is sending to wrong user even when correct user email was mentioned

shiva9
Giga Guru

We have a notification which is triggered by an event and in business rule we have mentioned user email so that he can receive notification but wrong user was receiving notification.

 

Can any one help me with this

1 ACCEPTED SOLUTION

shiva9
Giga Guru

Hi,
Issue resolved
It was due to email address given in "cmn_notif_device" table

View solution in original post

6 REPLIES 6

Meloper
Kilo Sage

Can you please check the notification.

 if the trigger is an event.

there are 2 checkboxes

Meloper_1-1670506877123.png

Maybe the Receiver ist set by the Event Parm 1. 

or it is the creator.

Please share the Screenshot

 

.

 

shiva9
Giga Guru

Hi,
Issue resolved
It was due to email address given in "cmn_notif_device" table