email notification without hardcoding

[Cynthia19]

I created an email notification, but I am looking to not hard code it so that

Who will receive

What it will contain is 

please see current notification, how can I adjust this condition in order for it not be hardcoded 

I did like to switch to use business application  "SHOW ON THE FOLLOWING".  So that if business application field has Hardware, it goes to "hardware manager group"

if type is software, it codes to "software asset manager group"

[SanjivMeher]

Do you have that field in a form, where you store the group name?

If so, you can use the 'Who will receive' -> Users/Groups in fields.

[Cynthia19]

I do have business applications on the form yes 

but not exactly sure how to modify my notification 

Could you guide please 

[SunilKumar_P]

Hi @Cynthia19, Do you have any field something like approval and that is referenced to sys_user_group table? If yes, then you can just add the correct approval group to that field on the business application and you can utilise the ‘User/Group in Fields’ field in ‘Who will receive’ section on the notification record. 

if you don't have a field, then you can try creating one on business application record as you don't want to hardcode it.

Regards,

Sunil

[Cynthia19]

I do have the correct role on the groups, see screenshots attached

Please can you expand on what you mean by creating on the business application record, I think this might be pointing to what I am looking for. How do I do this?

Again, the goal is not to switch the email notification to use the business application field "show on the following" so if a BA has ABC" it goes to hardware manager group, if it has the new type XYZ Notification it goes to software asset manager group.

Thanks