email notification without hardcoding

Cynthia19
Tera Contributor

‎12-22-2023 02:07 PM

I created an email notification, but I am looking to not hard code it so that

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Who will receive

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What it will contain is 

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please see current notification, how can I adjust this condition in order for it not be hardcoded 

 

I did like to switch to use business application  "SHOW ON THE FOLLOWING".  So that if business application field has Hardware, it goes to "hardware manager group"

if type is software, it codes to "software asset manager group"

 

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SunilKumar_P
Giga Sage
In response to Cynthia19

‎12-22-2023 11:31 PM - edited ‎12-22-2023 11:32 PM

Hi @Cynthia19, If I understand it correctly,  you have a business application field on the form and based on the selection of the business application you want to route the approvals. If yes, then you try creating a reference type field on the business application form with the name something like Approval Group and reference this field to the Groups table and then you can set the approval group to the business application records. Now, you have the business application record with the Approval Group field in it.

 

On the notification record, you have User/Group in fields in ‘Who will receive’ section, you can do dot walking to the Business Application.Approval Group. This way the notification will be sent to that particular group on the Business Application record.

 

Regards,

Sunil

 

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