Email notifications for Password Reset

[Michael Bachme1]

We have implemented Password Reset. Part of the process is to ensure users have entered a secondary email address (custom field) in their profiles. I'm looking to create an email notification that will be sent when:

Password Reset Enrollment Snapshot Status is "Active"

Secondary email is not empty

I initially pointed the notification to the pwd_enrollment_snapshot table and had it run on Update. However, I realized that won't work given that the user's are updating their profiles on the sys_user table.

This "Enrollment Complete" notification should check the user's enrollment status when they add a secondary email address in their profile. How do I do this?

Thanks in advance!

Michael

[oharel]

ah, much simpler then.

function checkEnrollment() {

   var user = g_form.getUniqueValue();
   var enrol = new GlideRecord('u_pwd_enrollment_snapshot');
   enrol.addQuery('u_user', user); //u_user is the user field on the enrollment table
   enrol.addQuery('u_enrollment_status', 'true'); //enrollment status is active
   enrol.query();

   while(enrol.next()) {
   alert('success.');
   } 
}

In this configuration, enrollment status is a true/false field, but you can change it to suit your needs,,,

Harel

[Michael Bachme1 · Accepted solution]

This helps. While I was testing this, it helped me come up with a different solution by simply placing an Info message under the Secondary email field only if it is empty.

With an onLoad Client Script on the sys_user table:

function onLoad() {

  //Type appropriate comment here, and begin script below

  var se = g_form.getValue('u_email');

  if (se == ''){

  g_form.showFieldMsg('u_email', 'ADD YOUR MESSAGE HERE', 'info'); //display info message if secondary email field is empty

  } else {

  g_form.hideFieldMsg('u_email', 'ADD YOUR MESSAGE HERE', 'info'); //hide info message if secondary email is specified

  }

}

[oharel]

Very good. If you can share your code for other people to use - that'd be great.

Also, mark your answer has correct, so that other people can find and use it.