email script for signature [Please see description]

[snow34]

I want to give signature at the footer as pe assignment group f

For example: If assignment group is abc then signature of abc assignment group should be there 

[Sagar Pagar · Accepted solution]

You need to create signatures in notification email scripts for each assignment group. you can take below reference.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    var group1_name = "Grpup1_name";
    var group1_sys_id = "group1_sys_id";
    var group1_description = "Group1 description";

    var group2_name = group2_name;
    var group2_sys_id = "group2_sys_id";
    var group2_description = "Group2 description";



    if (group1_sys_id == current.assignment_group) { // add Group1 - email signature

        template.print("Thanks and Regards," + "<br />" +
            group1_name + "<br />" +
            group1_description + "<br />");
		
    } else if (group2_sys_id == current.assignment_group) { // add Group1 - email signature

        template.print("Best Regards," + "<br />" +
            group2_name + "<br />" +
            group2_description + "<br />");
    }



})(current, template, email, email_action, event);

Thanks!

Sagar Pagar

[snow34]

But there are too many groups so for every group i need to paas sys id ? is there any dynamic way

[snow34]

can i pass sys_id of the parent group ?