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04-19-2022 01:47 AM
Hello ServiceNow experts,
I'm trying to achieve and drop down record producer which should have 3 things like Image, Title, and Description.
I could able to achieve the requirement but I want to make it more reusable, but I don't see any options to reuse the same widget.
My Record Producer
Is it even possible to utilize the instance options concept for widget added to the record producer, custom variable -widget?
I created a Custom variable on my Record producer and created a Reusable widget that has instance options.
Now I want to use the widget on a variable but I don't see any option to add instance options data to the variable widget.
Please find the screenshots below for reference:
Reusable Widget which has instance options:
Record producer variable: (Where I don't see any option to add widget instance options)
Please let me know your thoughts on this,
Thanks.
Solved! Go to Solution.

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04-19-2022 03:42 AM
Hi Mr World Wide,
This post should help:
You set the option in the default value field on the variable
Hope this helps
If so please mark answer as correct and helpful
Shane

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04-19-2022 03:42 AM
Hi Mr World Wide,
This post should help:
You set the option in the default value field on the variable
Hope this helps
If so please mark answer as correct and helpful
Shane

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04-21-2022 01:13 AM
Thank you so much, you saved my life.
I added everything to the default value and it's working as expected.
{
"widget": "table_values",
"title":"Table values",
"maximum_entries": 1,
"table": "custom_table",
"encoded_query": "active=true^ORDERBYorder",
"dropdown_title": "name",
"dropdown_description": "description",
"dropdown_image": "image",
}