Email script help to open link record

[kalava]

Hello Community,

Can any one help below requirement.

I want to display the number in notification body through email script and if i click that number it should be open form view same record and i dont want to open in service portal.

anyone help me with the script it's highly appreciated.

Thanks,

Ramesh kalava

[kalava]

It's displaying 0 value in body instead of number

[Kieran Anson]

It'll depend on the record you're trying to set up a notification for. If it has no number field then it will likely display 0 (i.e null).

[kalava]

this record having the number kieran

[Kieran Anson]

Can you provide more information on what you're trying to achieve? Screenshots etc.

[Suseela Peddise]

Hi Kalava,

Could you try below script 

var instance_name = gs.getProperty('instance_name');
var table= current.getTableName();
var url = "https://"+instance_name+".service-now.com/nav_to.do?uri="+table+".do?sys_id="+current.sys_id;

template.print(url);

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.