Email script render error: email script [ live_feed_message_headers</span><span> ] does not exist----getting this error.

[Nana5]

Email script render error: email script [ live_feed_message_headers</span><span> ] does not exist----getting this error.

[Ken83]

Try using ${live_feed_message_headers}

[gait7b]

If you're getting this error, check if the HTML is correct.

Setting ${email_script:this_is_my_script} in my notification resulted in ${<span></span>email_script:this_is_my_script}.

[Ken83]

Just had this problem. Checked the source code in the WYSIWYG editor and there were <span> tags in the script name. Removed those, and it works perfectly.

[valeriemorris]

I know this is a bit late, but I am experiencing a similar issue where the email notification is inserting html <span> tags into my variable and mail script calls and I thought I'd share the steps to fix since I've found a few threads here regarding the issue.

To fix it, go into the notification that is generating the error and click the < > button on the editor to open the source code editor. Look for the tag ${live_feed_message_headers}. It likely has span tags in it so it looks like this:   ${live_feed_message_headers</span><span>}, which is causing the notification to be unable to find the mail script and run it. Remove the span tags and you should be good to go.

(This is also happening with the ${variables.variable_name} call!)