email script

[Community Alums]

Hello Team,

I have requirement to hyperlink current record on email script .

how we can do this please advise. 

 var gr = GlideRecord('u_update_configuration_items');

    gr.addQuery('sysapproval', current.number);

    //gr.addQuery("number", current.sysapproval);

    var url=gr.number;

    gr.query();

    if (gr.next()) {

template.print("<br/>");

        template.print('<a href=' +url + '>CI Admin </a>' );

    }

[Rohit01998 · Accepted solution]

Hello @Community Alums ,

Try this code in email script...

var url = 'u_update_configuration_items.do?' + 'sys_id=' + current.getUniqueValue();
template.print("<a href= '"+ url + "'>" + current.number + "</a>");

Help others to find a correct solution by marking the appropriate response as correct answer and helpful.

[Karthiga S]

Hi @Community Alums 

Please find the related article - https://servicenowguru.com/system-definition/email-notifications-system-definition/email-links-uri-uriref/

Please mark it Correct and Hit Like if you find this helpful!

Regards,

Karthiga

[Rohit01998 · Accepted solution]

Hello @Community Alums ,

Try this code in email script...

var url = 'u_update_configuration_items.do?' + 'sys_id=' + current.getUniqueValue();
template.print("<a href= '"+ url + "'>" + current.number + "</a>");

Help others to find a correct solution by marking the appropriate response as correct answer and helpful.

[Community Alums]

Hello Rohit,

I am getting this undefined in notification .

Please help 

[Mohith Devatte · Accepted solution]

Hello @Community Alums ,

You can try this

var url = "<a href=/u_update_configuration_items.do?sys_id="+current.sys_id.toString()+"> "+current.number+" </a>";
template.print(url);

OR

if number is the display value in your u_update_configuration_items table just use ${URI_REF} in your notification body with an email script.

Hope this helps 

Mark my answer correct if this helps you 

Thanks