email script

[nameisnani]

Hi Team , 

can anyone please help me in the , mail script 

I want print for a specific catalog item variables in the notification .

i have written mail script for this 

Please correct if there is any mistake in notification configuration 

Preview is showing like this 

Catalog Item variables 

OUTPUT has to come like this 

SUB :- Short desciption 

Body

"A lost or stolen device has been reported by" <Requested For>
The device was lost or stolen on <Date item was Lost/Stolen>
[Blank Line]
"Description:"
<Description>

can anyone please help me here .

what was the mistake .

thanks

[dhanrajb]

Hi @nameisnani ,

I see there is a space in your HTML body, which is causing the issue (email script does not exist). Try without space like this ''${mail_script:after_line_manager_approval}.

Regards,

Dhanraj

[nameisnani]

@dhanrajb 

[dhanrajb]

Try the below script and make sure all the backend value of the variables are correct. I'm not sure where you defined your description value.

var requester = current.requested_for.getDisplayValue();
var date = current.variables.date_item_was_lost_stolen;
template.print('A lost or stolen device has been reported by '+requester+' \n The device was lost or stolen on '+ date+' \n \n Description:<Description>');

Regards,

Dhanraj.

[SN_Learn]

Hi @nameisnani ,

The error is coming up because of the span tag.

In order to fix this please follow the steps mentioned in below post:

Email script render error 

Mark this as Helpful / Accept the Solution if this clears your issue