email template format in outlook

[El Cuchi]

hi All,

SITUATION

i created a notification that uses an email template (empty except for name, table and email layout fields)). This email template uses an email layout (layout attached).

ISSUE

when the email is opened in outlook using the full size of the screen, the content looks out of layout (image attached).

could this be fixed/avoided to look like the screenshot attached?

regards,

[Cedric J]

Hi, 
i have the same issue. When i check my mail in the Preview and in OWA then the mail looks good. But in outlook th email layout looks really bad. Would be great the get some best practice to format good looking emails for Outlook in Servicenow.

Regards

Cedric

[Christophe_E]

Hello,

Here, some guidance.

Email from notification not formatted in Outlook or any old email client application - Support and T...