Email validation failed: Email body is comprised of invalid HTML.

rajeshoffic
Tera Contributor

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This is my flow, and it’s showing this error. What should I do now? If anyone has experience with this, please help me troubleshoot.
#flowdesigner #error  @email validation failed: Email body is comprised of invalid HTML.

1 ACCEPTED SOLUTION

Bhuvan
Tera Sage

@rajeshoffic 

 

Try to use validator tool to check the sample content,

 

https://validator.w3.org/#validate_by_input

 

Also, check relevant knowledge article and see if changing the system property helps to fix the issue,

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1972074

 

Thanks,

Bhuvan

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4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@rajeshoffic 

there is some weird character it seems in the email body.

Did you check by adding logs?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@rajeshoffic 

Thank you for marking my response as helpful.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Bhuvan
Tera Sage

@rajeshoffic 

 

Try to use validator tool to check the sample content,

 

https://validator.w3.org/#validate_by_input

 

Also, check relevant knowledge article and see if changing the system property helps to fix the issue,

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1972074

 

Thanks,

Bhuvan

Thank you @Bhuvan  , it's working now.