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08-11-2025 06:28 AM
This is my flow, and it’s showing this error. What should I do now? If anyone has experience with this, please help me troubleshoot.
#flowdesigner #error @email validation failed: Email body is comprised of invalid HTML.
Solved! Go to Solution.
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08-11-2025 08:47 PM
Try to use validator tool to check the sample content,
https://validator.w3.org/#validate_by_input
Also, check relevant knowledge article and see if changing the system property helps to fix the issue,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1972074
Thanks,
Bhuvan
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08-11-2025 08:32 PM
there is some weird character it seems in the email body.
Did you check by adding logs?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-12-2025 12:22 AM
Thank you for marking my response as helpful.
As per new community feature you can mark multiple responses as correct.
If my response helped please mark it correct as well so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-11-2025 08:47 PM
Try to use validator tool to check the sample content,
https://validator.w3.org/#validate_by_input
Also, check relevant knowledge article and see if changing the system property helps to fix the issue,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1972074
Thanks,
Bhuvan
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08-11-2025 11:18 PM
Thank you @Bhuvan , it's working now.