Emails Received and Email Sent are not showing in the Activity Stream for Custom Table

[Mahesh Pydisett]

Hello All,

We have created a new table and a new Workspace based on this table.

We have observed that when an email is received for a case or sent from a case, the email is not visible to internal users (Agents) in the Activity Stream. However, the same email activity is visible to users with the admin role.

Could you please help us understand what might be causing this behavior?

Thanks in Advance!!

[Ankur Bawiskar · Accepted solution]

@Mahesh Pydisett 

did you add the correct role in this property "glide.ui.activity.email_roles"?

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