Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Embedded images to display in email notification

anthonygitmatte
Kilo Explorer

We currently have a record producer which allows our customers to copy and paste screenshots or images into the HTML description field. Upon submit a confirmation notification is sent out. This notification will display the image when sent to Yahoo but when utilizing our Outlook 2010 exchange server the embedded image is displayed as a red x. These images will vary so they are not stored in our instance. We are running on the Dublin release.

Has anyone came across this issue or have a solution?

Regards,

Anthony Williams

5 REPLIES 5

The Base 64 image is showing the red x in outlook.