Employee Center Quick Links not showing

[Jaeik Lee]

Hi.

I made quick link in employee center, but problem occured.

in admin role, it show. but impersonate end user, it disapper.

[Harish KM]

Are you getting any error message? like not authorised?

[Jaeik Lee]

no error message.

[Harish KM]

HI

You need to create a User criteria and add under available for related list for that Quick link record. See attached screenshot

refer the answer in below thread

https://community.servicenow.com/community?id=community_question&sys_id=15a8a0b3dbffcd142dc24f7813961998

[Jaeik Lee]

thank you for answer. but problem still exist.

without quick link has problem, other quick links show in menu. only one quick link not showing.

information of quick link :

Content type : Page

and impersonate user, i got message :

Number of rows removed from this list by Security constraints: 1

and system log :

Cannot read property "kb_knowledge_base" from null