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ā01-08-2025 03:45 AM
Hi All
I need a help to enable the mobile section in the alm_hardware table. In the below image you can see many section are added like General, Financial, Disposal, Depreciation, contacts etc. Similarly I would like to add a new section call Mobile section.
Here you guys can see mobile section is added here but in the default view it is hidden.
Please suggest how to enable this section
Solved! Go to Solution.
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ā01-08-2025 05:57 AM
Hi
I found the solution. There is a client script "McK Hide / Show Mobile Section on HW". Sys_id of model_category was not same as per script. I modified that and it is working fine now.
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ā01-08-2025 05:17 AM
Look like access issue , better log a Now Support case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
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ā01-08-2025 05:57 AM
Hi
I found the solution. There is a client script "McK Hide / Show Mobile Section on HW". Sys_id of model_category was not same as per script. I modified that and it is working fine now.
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ā01-08-2025 03:51 AM
Did you save the view correctly?
Did you clear your instance cache using cache.do and then logout and login again?
Did you check with admin user if that section shows?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā01-08-2025 04:43 AM
,It i snot view. It is a section.