Enable subscribe ui button on Service ops workspace on knowledge?

[Kiran Kumar 76]

Is there any OOTB way to enable the subscribe button to make it enable on the service operations workspace ? if not can you please suggest an approach to enable it

on portal view

on workspace view

[varaprasad123]

Hi @Kiran Kumar 76 , can you check the following link, this might be the answer to your question

https://www.servicenow.com/community/now-platform-forum/how-do-i-enable-the-subscribe-button-in-know...

[Kiran Kumar 76]

Hi @varaprasad123  

I am not sure if you have read my statement its on workspaces ,please do read and post your comments.

[Alex Tod1]

Hello @Kiran Kumar 76,

 1. In the first step, to add that "Subscribe" to the service operations workspace, you need to find that UI Action and check the "Workspace Form Button" box. 

2. If the UI Action is not found (it might be also in a knowledge workspace) then you will have to create a custom button and add the functionality by code. I leave you a link here how you could do this: https://www.youtube.com/watch?app=desktop&v=cBhfn3bFPxo

[Kiran Kumar 76]

@Alex Tod1  Thank you ,when we check workspace form button can this be restricted to only service operations workspace and dont impact other workspaces? like agent or any custom workspaces created