enable variables on ritm

[DreDay3000]

can the variables on a RITM be enabled?

[Slava Savitsky]

Write access to variables is determined by the value of the "Write roles" field in the variable definition record. Check what roles are listed there and adjust them as needed. If there are no roles in the "Write roles" field, but the variable is still read-only, then it is probably made read-only by a UI policy or a client script.

[Mark Roethof]

Hi there,

First thing you would need for this, is to have a "Variable Editor" on the Form Layout. Out-of-the-box this is already present for Requested Item. Can you validate if this is also in your case?

[Mark Roethof]

If your question is more on the read-only part, really depends on how it was setup. Most common I see is a Client Script added on sc_req_item (or task) with g_form.setVariablesReadOnly(true) which makes all Variables read-only.