Enabling Client Transaction Logging?
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‎04-22-2016 07:16 AM
I am playing around with performance management and I came across below link on ServiceNow wiki.
Client Transaction Timings - ServiceNow Wiki
I can not locate below properties mentioned on wiki link in my instance.
Do I require to create these properties separately? What significance these properties will add in measurement of performance?
glide.log.client.form.sections | Measures time rendering form sections. |
glide.log.client.related.lists | Measures time rendering related lists. |
glide.log.client.ui.policy | Measures time enforcing UI policies. |
glide.log.client.script.on.load | Measures time running onLoad scripts. |
glide.log.client.script.on.change | Measures time running onChange scripts |
I can see below properties is present and set to "Active".
glide.client.track_transaction_timings | Enables the collection of client transactions |
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‎04-22-2016 11:02 AM
Hi Deepak,
In my opinion glide.client.track_transaction_timings is the main setting to turn on and off. When i have tried just activating one of the sub ones like say onload it doesn't work till the time main one glide.client.track_transaction_timings is true. And if I were to turn the main one and the onload on by adding a new property it is giving me the same information so as I saw it I felt those sub properties seemed to be like redundant. So I feel those additional glide properties need not be set because it is calibrating all the information posted in wiki and showing in client transaction logs.
In terms of value apart from reporting you can easily see the client scripts time and see if there is anything unusual going around in terms of time taken so that we can refactor the code.
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‎04-22-2016 11:18 AM
Hi Venkat,
Yes, You require below one to be active for client transaction logging.
glide.client.track_transaction_timings |
It seems new documentation of Geneva on Client transaction timings does not have those sub-properties.
I will just play around with these sub-properties in my personal developer instance to check what value those adds.

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‎05-26-2016 01:37 PM
I have a question about this. I have turned on the plugin (for a while) and setup the properties as stated in the wiki article but I am not receiving any results. Any ideas what I should look for?
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‎05-31-2016 02:35 AM
Hi Mark,
Enabling plugin and playing around with system properties did not even work for me.
It seems to be a legacy but I am totally not sure no it.
I got transaction details on transaction logs only.