I have created one topic for open RITMS and given actions for cancel RITM for cancel i have write the below script in VA but not working state and comments updating fine but stage and workflow cancel not working script:(function execute() {var respon...
I'm trying to show/hide icons on the Workspace LHS toolbar based on some conditions (not roles) but cannot find any documentation on what objects are available. I have seen the following "condition" object "condition":{ "tableD...
Hi I have created a catalog item with a list collector variable, when i selected 10 users in list collector, in ritm record it will show the selected users.i want to create 10 user records in custom table with RITM number as same as generated ritm re...
HI I have created Two record producers for single table and Two catalog items.-RP1 and CI1 has same variables and-RP2 and CI2 has same variables.when both rp1 and rp2 got submitted (u_applicant is same ) then trigger two catalog items with same value...
Hi, In playbook we have a questionnarie activity that is of radio choice type, so how to add choices for that
Hi Team, I have created one custom role, and I want to provide read and write access to this role for all tables in servicenow. I have created scripted rest api. In Default ACL, I am using custom ACL:Type: REST_endpointOperation: excuteApplication: C...
Hi Team,I have requirement:a. CS Req – Logistics - Response Time which is achieved by changing status from Submitted to In Progress maximum 3 hours from ticket creationb. CS Req – Logistics - Resolution Time which is achieved by changing status from ...
Hi , I am facing issue while updating the Comments from ServiceNow to JIRA. When I am updating a comment, it is adding duplicate comments continuously in JIRA and ServiceNow. It is going on a loop. I have used look up latest comment update and follow...
Hello All,I have configured the bidirectional Jira-Servicnow Integration using Jira spoke which is working but I'm facing some challenges while configuring and they are.. 1. When I'm commenting from Jira side at the ServicneNow side it's showing comm...
I have a question. I currently have a breadcrumb widget. Previously, when I clicked the Home breadcrumb, it would navigate to the index page. Since the index page did not have the breadcrumb, the breadcrumb would disappear.Now, when I click the Home ...
Hi ,I need one help on notifications.How to send submitted record as attachment in email notifications.Example: if we are submitting HR case through record producer then end user should get email notification attaching the HR case as pdf .Is it possi...
Hello Folks I was checking to see if there was an option to configure CSM workspace URL for a record to open via the case number and not sys_id.Earlier in non workspace env , the URL could have been altered via sysparm to include number.Is there a si...
I created a dashboard with a simple list view widget. It is currently grouped by on specific field on a form. The group by split it into three sections, yes, no, or empty as the answer for the field. I want to combine the no and empty fields. Is ther...
Hi Team, When clicked on create new Problem Task Ui button in SOW from Problem record there should be 2 options Root cause analyses and General but these are not visible . Kindly suggest attached screenshot
How do you configure a Scheduled Job to execute on the last day of every month?a) Set the Run field value to Periodically and the Repeat Interval value to 31b) Set the Run field value to Periodically and the Repeat Interval value to Last Dayc) Set th...
