End user is not able to see the users on record producer form
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01-04-2023 08:20 PM
Hi Everyone good morning,
I have a variable set ''Requestor's details" under it i have a reference field "Requested for" reference to user table(sys_user) with simple reference qualifier. My issues is as an admin i can see the users in requested for but as an end user i can not see any users in that. I have attached the screenshot. Please help
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01-04-2023 08:24 PM
check the end user has valid role to see the table data i.e. table level READ ACL should evaluate to true then only users will be seen
Are you sure you verified this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-04-2023 08:52 PM
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01-04-2023 09:26 PM
the table level READ ACL script will allow only that user which matches the logged in users name
i.e. if you login then it will show only 1 user which is your record
Please check this
Also check any Query BR on sys_user is restricting records to end users
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader