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Enforcing a view not working in menu module

dannyprime
Tera Guru

I have recently installed CIM and am looking to create a view for a specific group that can be accessed via a new menu module eg: Create New

 

We are on Zurich release and I have set the module up as follows:

Link type: New Record

Table: Improvement Initiative [sn_cim_register]

View name: New View

Filter: Blank

Arguments: Blank

Window name: Blank

 

However whenever anyone clicks on the Create New it will show the correct view name in the url (eg: sn_cim_register_list.do%26sysparm_view%3DNew%2BView) however it actaully shows the default view as the form.

 

Anything I'm missing?

 

1 ACCEPTED SOLUTION

dannyprime
Tera Guru

So in the end I deleted all views I'd created as part of this and started again, followed the exact same steps (to my memory) and it is all working exactly as I want/need.

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@dannyprime 

any view rule is changing the view on that table?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

dannyprime
Tera Guru

So in the end I deleted all views I'd created as part of this and started again, followed the exact same steps (to my memory) and it is all working exactly as I want/need.