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02-05-2026 03:12 PM
I have recently installed CIM and am looking to create a view for a specific group that can be accessed via a new menu module eg: Create New
We are on Zurich release and I have set the module up as follows:
Link type: New Record
Table: Improvement Initiative [sn_cim_register]
View name: New View
Filter: Blank
Arguments: Blank
Window name: Blank
However whenever anyone clicks on the Create New it will show the correct view name in the url (eg: sn_cim_register_list.do%26sysparm_view%3DNew%2BView) however it actaully shows the default view as the form.
Anything I'm missing?
Solved! Go to Solution.
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02-11-2026 03:28 PM
So in the end I deleted all views I'd created as part of this and started again, followed the exact same steps (to my memory) and it is all working exactly as I want/need.
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02-05-2026 07:45 PM
any view rule is changing the view on that table?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-11-2026 03:28 PM
So in the end I deleted all views I'd created as part of this and started again, followed the exact same steps (to my memory) and it is all working exactly as I want/need.
