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Engagement Messenger - use a custom VA topic

JohnMMcLaughlin
Tera Contributor

‎08-04-2023 12:26 AM

Hi,

 

I have recently created a custom Transfer to Agent topic in VA, and after I updated VA it is working great, the issue is Engagement Messenger is still using the OOTB Transfer to Agent topic, and I can't see were in the limited Engagement Messenger configuration I can change it, can I change it?

 

Thanks in advance.

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