ESC Portal
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ā07-30-2025 05:46 AM
Hi,
ESC Portal - My Tasks Page
In the ESC Portal, when the Reject button is clicked, the input field appears as a single-line text box. I want it to be a multi-line textarea. I tried using DOM manipulation in the sn_ex_sp_action_type client script, but it isn't a reliable solution for future updates. Let me know if there's a proper solution for this.
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ā08-03-2025 10:19 PM
Hi,
Open the widget/template associated with the page and update the HTML section
<textarea maxlength="4000" placeholder="Enter your comment here...">
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ā08-03-2025 10:46 PM
seems you already asked this question from another account of yours, I shared approach there
sharing here again
it comes from combination of these 2 widgets -> todo-approval-actions and todo-approval
the todo-approval widget calls todo-approval-actions widget
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader