Event Queue is not getting triggered

[jamesmig_0007]

I have requirement where I am triggering the event using gs.eventQueue but it is not working as expected. 

 // Check if a specific condition is met (e.g., a field is updated)
    if (current.active != previous.active) { // Example: Trigger when 'active' changes
        var eventName = "user_status_changed"; // Define your custom event name
        var parm1 = current.sys_id;           // First parameter for the event
        var parm2 = current.active;          // Second parameter for the event
        
        // Trigger the event
        gs.eventQueue(eventName, current, parm1);

[maheshkhatal · Accepted solution]

Hi jamesmig,

    Your event is not getting triggered because you are missing on one more parameter. Please see below the syntax of gs.eventQueue api.

gs.eventQueue('event_name', gliderecord_object, 'string_parm1', 'string_param2', 'string_queue')

Fifth parameter being used for custom queue. But if you want you can skip one of the string_params and then it should work

 gs.eventQueue(eventName, current, parm1, parm2);
//if you want to not have value then you can do as shown below
 gs.eventQueue(eventName, current, parm1, ''); //i.e. empty string instead parm2

Mark my response helpful if it really helped you.

[maheshkhatal · Accepted solution]

Hi jamesmig,

    Your event is not getting triggered because you are missing on one more parameter. Please see below the syntax of gs.eventQueue api.

gs.eventQueue('event_name', gliderecord_object, 'string_parm1', 'string_param2', 'string_queue')

Fifth parameter being used for custom queue. But if you want you can skip one of the string_params and then it should work

 gs.eventQueue(eventName, current, parm1, parm2);
//if you want to not have value then you can do as shown below
 gs.eventQueue(eventName, current, parm1, ''); //i.e. empty string instead parm2

Mark my response helpful if it really helped you.

[Ankur Bawiskar]

@jamesmig_0007 

for what purpose you are triggering the event? this event is tied with email notification or some script action

would like to understand your business requirement here

seems your IF condition is not satisfying, Did you print current.active and previous.active in logs?

Rather than checking it in script why not use BR condition for the active flag?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@jamesmig_0007 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[jamesmig_0007]

Was trying around BR but it was not getting triggered thanks for the response though