Event trigger in Workflows

[Robin W_]

Dear all,

at first I'd like to give a big thanks to all of you folks for giving me that much help - I really appreciate this community 🙂

Now the question:

Our consultant created a workflow activity that enqueues an event called "no_manager" to indicate that an user an item was requested for has no manager set in his/her personal data. When the event is fired, an email notification should be sent out to this particular requested-for user. I now had a look at this workflow, the event and the email notification and I noticed that the email notification (called "RITM No Manager") has been set up to use the "Request (sc_request)" Table (instead of the "Requested Item" Table) but if I understand workflows correctly, the no_manager event should be triggered in the Requested Item Table.

In short:

Workflow -> Requested Item Table

Notification -> Request Table

Could anyone tell me why this is working although the EMail Notification uses the "wrong" Table? 

[Community Alums]

if the workflow is with activity type "Create Event" it has same access as the REQ/RITM/SCTASK. The thing here is that you can pass data as a parameter to the event, that later will be used in the script action or/and notification that is waiting for this particular event type. Note that you can pass entire object as a parameter, or just what you need - like multiple values, comma separated. Hence your email will have data from another table.