eventQueue not firing email - using nowDateTime() Method - Change Managment

[Laurie Marlowe1]

Hello,

We have a requirement to send an email to the Change Management group if the Planned Start time is 8 hours in the future from the current time.

I created an onBefore business rule.  Here is my code:

(function executeRule(current, previous /*null when async*/) {

	var gdt = new GlideDateTime(gs.nowDateTime()); //get the current date and time from the server
	gdt.addSeconds(28800); //add 8hours in milliseconds because this is how the server thinks
	gs.addInfoMessage(gdt.getValue());  //this is working
	gs.addInfoMessage(gs.nowDateTime()); //this is working
	if(current.start_date < gdt.getValue()){ //gdt value is 8 hours in the future
		
		gs.addInfoMessage('A notification has been sent to the Change Manager as this may be considered as an expedited change.'); //this is working
		gs.eventQueue('change.expedited', gdt, gs.getUserID(), gs.getUserName()); //email not sent
		
	}
	

})(current, previous);

The gs.eventQueue is not firing the change.expedited event.

The event is registered.

The email is set to:

What am I doing wrong?

Thank you in advance,

Laurie

[Laurie Marlowe1]

Still no email after checking the box for Parm 1, adding quotes around "change.expedited".

[Harsh Vardhan]

validate the email table to see if a notification was created with no recipients.  also validate the email properties. outbound has been checked or not

[Laurie Marlowe1]

No email notifications created with no recipients.

Outbound is not checked.  Using email log to check emails.

[Harsh Vardhan]

in email properties. have you checked the "Email Sending Enabled" check box.

[Laurie Marlowe1]

No, because I don't want to actually send the emails.  All the generated emails show in the email log, correct?