Existing catalogue form will be visible to All Users
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2023 07:20 AM
Hi Community,
Existing catalogue form will be visible to All the Users, But is there any way to modify existing workflow where if the user is Brazil then the request should land to Brazil assignment group.
Regards,
Srinivasu Sagiraju
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2023 07:24 AM
Hi @Srinivasu2
You can do this from work flow using IF condition activity to check whether the user is from Brazil or not, if yes use Set Values activity to assign it to the corresponding Assignment Group. In case IF returns no, it should go with the existing flow.
Anvesh
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2023 07:27 AM
ok, Can we create any variable in existing catalogue for this or not, like Reference variable
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2023 07:28 AM
I mean should we create any variable for this or not
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2023 09:02 AM
@Srinivasu2 Variable for which one? To store check Brazil thing or anything else?
Anvesh