'Expiration Level' value in the 'Contract' record - What Rule/script set's it?

[henrikloman]

Hi Community,

Trying to work out what set's the 'Expiration Level' value in the 'Contract' record.

Every Contract Record has a 'Ends' attribute (date field storing the Contract ends date).

The Contract [ast_contract] table also has a Condition field called 'Expiration Level' that is updated with values (depending on if the condition is met):

Expired

Within 30 days

Within 60 days

Within 90 days

I have added the new condition 'Within 120 days' and can see it as an option for this condition field BUT...

Question:

Where do I find the rule/script that updates this Condition field to set my new 'Condition' if the 120 day threshold is breached?

Grateful for point in right direction:)

[Alberto Consonn · Accepted solution]

Hi,

try to see here:

https://community.servicenow.com/community?id=community_question&sys_id=99518329db98dbc01dcaf3231f96...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[henrikloman]

GENIOUS! Thank You, would not have figured that one out for myself:)