Exploring Job Security and Opportunities in ServiceNow Amidst AI Advancements

[Khanna Ji]

Hello ServiceNow Community,

With the ongoing advancements in AI and its increasing integration into the ServiceNow platform, I'm curious about the implications for job security and the opportunities that may arise in our field. As AI takes on more tasks, how do you see this affecting the stability of current roles? Additionally, what new opportunities might emerge for professionals in ServiceNow as AI technologies continue to develop?

I'm eager to hear your insights and experiences regarding the impact of AI on job security and the potential for growth and new roles within the ServiceNow ecosystem. Your perspectives will be invaluable in navigating these changes and understanding how to best prepare for the future.

Thank you for sharing your thoughts!

[Arkesh Kumar]

Hi Khanna,

I dont think AI replace human completely because AI is there to reduce human efforts and make them more efficient.

Request you to go throught below course once

https://learning.servicenow.com/lxp/en/now-intelligence/ai-essentials?id=learning_path_prev&path_id=...

If my response helped please mark it correct and close the thread

Thank you,

Arkesh

[Dr Atul G- LNG]

Hi @Khanna Ji 

It depends on your perspective — whether AI is going to take jobs or enhance them. There's no doubt AI is changing the world, but if we don’t keep up with the learning curve, we risk falling behind and eventually saying, “AI replaced me.” So it's important to move with the times, build the right skills, and continue growing.

There are many courses available on Now Learning that can help you learn more about AI in ServiceNow.