Export servicenow data with attachments.

[Vedasri1]

Hi,

I am trying to exporting a table with attachment, I created "database view" with sys_attachment, sys_attachment_doc and incident table. But after exporting the table I am getting name of a attached file instead of the attached file. Can anyone explain how to export the a data (records) from servicenow with attachment.

Thanks & Regards,

Vedasri.

[Vedasri1]

Hi,

Thank you I got exact file. Hear we are importing in Service now instance only. But I want to export it to other tools other then servicenow. Do you have any idea how to import into other tools.

Regards,

Vedasri.

[Vedasri1]

Hi,

Is their anyway  while exporting data from servicenow shall we get attached file.

Regards,

Vedasri.

[rammohanraomadd]

Hi,

In that case you need to perform some integration in order to move the data. What is the tool that you are trying to move the data?

Regards,

Ram M

[Vedasri1]

Hi,

Our servicenow production instance getting expiring in few days. So, we are trying to export data from servicenow with attachments, I do not  know the tool which we are going to use. Other then integration can't we export with attachments?

Regards,

Vedasri.

[rammohanraomadd · Accepted solution]

Hi,

Apart from the integration will not be achievable unless it is a service now instance. Through integration as well you need to check if attachments are getting inserted or not.

Regards,

Ram M