Export to PDF gives a blank screen

[milosnew]

Hello, 

When I try to export to PDF, I am getting blank screen.

In logs there is only 

java.lang.NullPointerException: java.lang.NullPointerException: 

Is might someone had same or similar isssue?

[Maik Skoddow]

Hi @milosnew ,

without providing more details no one can help you!

So please answer where do you want to export what!

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Prasad Dhumal]

@Maik Skoddow is right.

also you can try flushing the cache.

Follow this link you will get how to clear cache in ServiceNow

ServiceNow | How to clear Cache in service now instance? | by Ravi Kumar | ServiceNow TechMinds | Me...

[milosnew]

Sorry, again I have same issue. 

Last time I cleared cache, but this time does not help.

It is simple export to PDF on incident, it gives a white screen. 

[Aitor Cabello]

Hi,

I had the same problem and it was because we deactivated the ACL OOTB - 0bcf23740a6a38d400c7e02590038464 (sysid)

Script

answer = new global.AttachmentSecurity().canRead(current);

Thanks in advance

Regards.