External link in Notification

[chr_kluge]

Hi everyone

I want to add a link to an external wiki page in some notifications. Because I need it in different languages and only in some cases I thought: hey lets use an notification email script.

It's not working. It produces everytime an link to the instane: http://<instance-name>.service-now.com

I'm not sure if it's an bug or some error in my script. Some suggestions?

Thank you

Christina

[Anurag Tripathi]

Hi Christina,

Use this anchor tag

var attachLink = "<a href='www.wikipedia.de' target='_blank'>" ;

[chr_kluge]

Hi Anurag

I did change it as you asked me to. But that's the link that SNow produces:

https://steriadev.service-now.com/www.wikipedia.de

So that's really to strange.

Seems like a bug to me. What do you think?

Thanks

Christina

[Anurag Tripathi]

can you cross check that either on your email notification or your template , you are not using this line

gs.getProperty("glide.servlet.uri")   --> this gives the current instance name

[Kalaiarasan Pus · Accepted solution]

something you have misplaced in the quotes and double quotes .. link to instance comes only if the url is setup incorrectly .. this should help

var attachLink = "<a href='http://wikipedia.de'> Link </a>";

template.print(attachLink);