When creating an incident from the incident form, the description field adds line breaks. Does any one know if there is a way to prevent the additional line breaks? Thanks! Rita
I am glad you were able to fix the translation, but that should not be happening unless you are trying to receiving description text from a scripted source. Therefore, if this is only occurring when you utilize a record producer to submit an incident, you may want to check the record producer scripts.
interestingly if you do an API GET request with line breaks in the Incident description then you see the \n\r in the field. But you cant PUT or POST back.
