Facing issue in the ATF set variable values(SP)

SindhujaS
Tera Contributor

In ATF Test step, set variable value(SP)

while i am setting the organization field value in the CSM portal

organization(refers to the customer_account table )

I am setting the valid account value but it is failing and showing the failure

failure: failed to set field 'organization' to value 'fe4115ab1bada11002c76283b24bcb6b' because the reference is not valid. 

 

13 REPLIES 13

Sandeep Rajput
Tera Patron
Tera Patron

@SindhujaS Please check the reference qualifier on the organization field, the value you are providing might not be qualifying the reference qualifier mentioned on the organisation field.

 

Hope this helps.

@Sandeep Rajput I have removed the reference qualifier mentioned on the organisation field and I have try to run my testcase still it is failing in the set variable value(SP) itself with same failure message

@SindhujaS 

you are running the test with admin or some non admin user?

Does that user have read access to customer_account table?

Any query BR on customer_account table is restricting the records?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I am running the test with non Admin user, contact class

The user that I am using has the read access to customer_account table

While I am doing it manually with the same user I am able to fill all the field values and submit the form in the CSM Portal