Facing issue in the ATF set variable values(SP)

[SindhujaS]

In ATF Test step, set variable value(SP)

while i am setting the organization field value in the CSM portal

organization(refers to the customer_account table )

I am setting the valid account value but it is failing and showing the failure

failure: failed to set field 'organization' to value 'fe4115ab1bada11002c76283b24bcb6b' because the reference is not valid. 

[Sandeep Rajput]

@Ankur Bawiskar Could you please verify if the sys_id indeed belongs to the customer_account table. Also, as stated by Ankur this issue could also occur due to ACL (if testing with non admin user) or a query business rule which might be preventing selection of this value in the field.

[SindhujaS]

I have verified the sys_id that is belongs to the customer_account table

[Ankur Bawiskar]

@SindhujaS 

Any ref qualifier is there which blocks that value?

the user you are using to Set the variable has the read access to customer_account table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @SindhujaS 

The user who used this test case must have the required CSM role/agent role. Try the same user manually and see if are you able to do it?