Hi all, looking for a bit of clarity concerning an issue I'm facing.
The cmdb_software_product_model table is shut down with an ACL so that only users with the model_manager role can edit records on here. I believe this has come OOTB.
However we have two custom fields on this table, one of which is called ad_group which we want to open up to be editable by users with a separate role which I have created called software_manager_approver as below.
This issue I'm having is that the second ACL at the field level is not even being evaluated because the user does not pass the first ACL of having the model_manager role. It was my understanding that field ACL's would be evaluated before table ACL's - is this not the case or have I misunderstood?
If this is the case then my understanding is that I need to open up the entire table by making the table ACL inactive and then lock down each field individually (which is a pain as there's a far number of fields to lock down but if that's what needs to be done then so be it). Any advice would be greatly appreciated!
Hi
Check the below image and check the below link
https://servicenowhelpdesk.com/access-control-list-acl/#:~:text=ServiceNow%20uses%20access%20control%20list,protocols%20such%20as%20web%20services.
Please Mark the answer if correct/helpful , if it helps
Hi
Check the below image and check the below link
https://servicenowhelpdesk.com/access-control-list-acl/#:~:text=ServiceNow%20uses%20access%20control%20list,protocols%20such%20as%20web%20services.
Please Mark the answer if correct/helpful , if it helps
