Field creation
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12-05-2023 06:24 AM
Hi,
I have received one request, user want to create new field and values should be comes from another table.
Note : Actually tickets are created under INC and field values should be matched INC, values should be populated default under created field.
How can I create, please suggest me.
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12-05-2023 08:48 AM
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12-06-2023 12:00 AM
Hi @Yajna Yadla ,
Go to the incident form by typing "incident.form" in the application navigator.
Right click on the header and press "form design"
Change in left pane to "field types" and type "refe" in search criteria.
Ad a new reference field to the form at any place.
Configure the field.
If my answer has helped with your question, please mark my answer as accepted solution and give a thum up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
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linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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12-14-2023 12:24 AM
Hi @Yajna Yadla
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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12-06-2023 03:46 AM
Hi @Yajna Yadla
Solution is already explained by experts @AndersBGS & @Bert_c1 but I have one point
- creating new field is a custmization
- Before you create a new field please check is any other filed can be used for this purpose.
Rest , follow the way like Form --> Configure - form layout -- create field
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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