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Field styles for the field

amaradiswamy
Kilo Sage

Hi All,

We have "Requested_for" field in "Request(sc_request) table. In requested item table instead of creating a new field we have used this field by using the dot walking functionality(request.requested_for), same for the catalog tasks.

Now we have requirement like defining field style for the VIP users in "catalog Tasks" list. We have defined the style for "requested_for" for request table and it works great. But, for requested item and catalog tasks the field styles are not working because the field(requested_for) is not available in these table.

Is there any way to define styles(highlighting) for VIP users in the list of request item and catalog task records?

Thanks in advance

Thanks & Regards,

Swamy

1 ACCEPTED SOLUTION

Oh, I see, my apologies for misunderstanding.



You can make styling work with dot-walked fields by customizing the style in the following way:


hero3.png


I've added sc_task.request.requested_for to the list and the styling works:


hero2.png


View solution in original post

14 REPLIES 14

I'm not an expert with Jelly/ UI Macros.



You may need to create fields on the table and copies the values, then style those fields.



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

epam
Kilo Guru

Hello Amaradi,



What SN version are you on?


I've customized Incident list on Fuji adding Caller.Company and defined a custom style for sys_user.company field.


I'm able to see the custom style:


hero1.png


The problem is that styling does not work with dot walked fields.


Also he is using Eureka.



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

Oh, I see, my apologies for misunderstanding.



You can make styling work with dot-walked fields by customizing the style in the following way:


hero3.png


I've added sc_task.request.requested_for to the list and the styling works:


hero2.png


OP is using "request.requested_for"



I think the best solution here is just to copy the value from 'request.requested_for' into 'Requested for' on the Catalog task level and style it as per solution provided.



Disregard



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022