Field Value getting Displayed on a Reference Field Instead of Label?

[shloke04]

Hi All,

We have a Field on a Custom Table, which is referencing to a String Field on some different table having several choices . Now when I Select any Value from the Reference field it displays me the Backend Value of the Choice field instead of the choice Label.

Have checked the Display property as True for the Referenced field. Kindly Assist!!

Regards,
Shloke

[nthumma]

when you said backend value, do you mean sys_id?

[shloke04]

Nope. I mean to say when we define Choice we need to define Label for the Choice and It's Value also. So for me the Value is coming when selected from the Reference field.Please refer the screenshot below

Regards,

Shloke

[nthumma]

can you post the screenshot of actual reference field where it's showing you value instead of the label?

[Paul Curwen]

HI,

Each table should have one Display Value defined. You do this by setting the Display property to True for the appropriate table column:

Reference Fields - ServiceNow Wiki

A Reference field will then show this column, usually a friendly string.

Hope that helps