Fields not Auto Populated for some users only

Naga13
Tera Contributor

Dear Group Members,

On the knowledge article form we have some fields, if we can select one field remaining filed will be auto populated. for example if we select Knowledge Owner group then knowledge owner will be auto populated.

That functionality working as expected for me as a admin but some users facing issue they can not see the Knowledge Owner after selecting the Knowledge Owner group.

Can any one help me which functionality restricted for other user to see that field.

 

Regards,

Naga

 

6 REPLIES 6

Naga13
Tera Contributor

Thanks Sourabh.

Always happy to help for the community.